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Thaharah Bersuci

Fikih Thaharah

Idzhar Shidqil Mawaddah Fi Syarkhil Burdah

ANALISIS IMPLEMENTASI ETIKA BISNIS ISLAM DALAM PELAYANAN HAJI DAN UMRAH PADA PT AL BAHJAH MAKMUR SENTOSA

Izulhaq, Muhammad Fikri. 2026. Analisis Implementasi Etika Bisnis Islam dalam Pelayanan Haji dan Umrah pada PT Al Bahjah Makmur Sentosa. Skripsi. Program Studi Ekonomi Syariah. Institut Al Bahjah Cirebon. Meningkatnya jumlah jamaah haji dan umrah di Indonesia menuntut biro perjalanan haji dan umrah untuk memberikan pelayanan yang berkualitas serta sesuai dengan prinsip-prinsip etika bisnis Islam. Pelayanan yang baik tidak hanya berorientasi pada kepuasan pelanggan, tetapi juga harus mencerminkan nilai-nilai keadilan, kejujuran, amanah, dan tanggung jawab. Oleh karena itu, penelitian ini dilakukan untuk menganalisis pelayanan haji dan umrah pada PT Al Bahjah Makmur Sentosa, menganalisis implementasi etika bisnis Islam dalam pelayanan haji dan umrah, serta mengidentifikasi faktor pendukung dan faktor penghambat implementasi etika bisnis Islam dalam pelayanan haji dan umrah pada PT Al Bahjah Makmur Sentosa. Penelitian ini menggunakan pendekatan deskriptif kualitatif. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi. Data yang diperoleh kemudian dianalisis menggunakan teknik reduksi data, penyajian data, dan penarikan kesimpulan atau verifikasi. Hasil penelitian menunjukkan bahwa pelayanan haji dan umrah pada PT Al Bahjah Makmur Sentosa telah memenuhi dimensi kualitas pelayanan menurut Handayani (2023), yaitu keandalan, ketanggapan, jaminan, perhatian, dan berwujud. Implementasi etika bisnis Islam juga telah diterapkan melalui prinsip keadilan, kejujuran, amanah, dan tanggung jawab. Prinsip keadilan diwujudkan melalui pemberian pelayanan yang setara sesuai paket yang dipilih jemaah. Prinsip kejujuran diterapkan melalui keterbukaan informasi mengenai harga, fasilitas, dan ketentuan perjalanan. Prinsip amanah diwujudkan dengan pemenuhan fasilitas dan pelayanan sesuai yang dijanjikan. Sedangkan prinsip tanggung jawab diterapkan melalui penyelesaian keluhan, pemberian klarifikasi, serta kompensasi apabila terjadi kesalahan yang berasal dari pihak perusahaan. Faktor pendukung implementasi etika bisnis Islam meliputi budaya dakwah Al Bahjah, pembinaan rutin kepada staf, keteladanan Buya Yahya, SOP berbasis syariah, transparansi informasi, dan sistem pengawasan. Adapun faktor penghambat meliputi kendala administrasi jemaah, kenaikan harga tiket dan akomodasi, keterlambatan penerbangan, kondisi geopolitik internasional, serta perbedaan pemahaman dengan muthawif di tanah suci. Berdasarkan hasil penelitian dapat disimpulkan bahwa PT Al Bahjah Makmur Sentosa telah menerapkan etika bisnis Islam dalam pelayanan haji dan umrah secara baik. Implementasi nilai keadilan, kejujuran, amanah, dan tanggung jawab menjadi landasan utama dalam memberikan pelayanan kepada jemaah sehingga mampu mendukung terciptanya pelayanan yang berkualitas dan sesuai dengan prinsip syariah.

Khasyiyah Liianah Tholibin

Sirojud Tholibin

Khasyiyah Albanani

Attaqriru Wattahbiru

Khasyiyah Albanani

Song of September

Hukum Pidana

Buku Hukum Pidana yang berada ditangan pembaca ini disusun dalam 16 Bab, yaitu: Bab 1 Pengenalan Hukum Pidana Bab 2 Tindak Pidana Bab 3 Pertanggungjawaban Pidana Bab 4 Sanksi Pidana Bab 5 Proses Pidana Bab 6 Pembuktian dalam Proses Pidana Bab 7 Pertimbangan Hakim dalam Memutus Kasus Pidana Bab 8 Upaya Hukum dalam Proses Pidana Bab 9 Hukum Pidana dan Hak Asasi Manusia Bab 10 Tindak Pidana Khusus Bab 11 Korupsi dan Hukum Pidana Bab 12 Hukum Pidana dan Teknologi Bab 13 Hukum Pidana Internasional Bab 14 Restorative Justice dalam Hukum Pidana Bab 15 Kritik dan Reformasi Hukum Pidana Bab 16 Masa Depan Hukum Pidana

Gunung Cha

The Frankincense

Transmisi kebijakan moneter

On monetary policy and issue of agricultural credit in Indonesian banks.

35 tahun mengabdi kepada Negara Kesatuan Republik Indonesia

Best Practice of Outsourcing in Electrical and Electronics Companies in Malaysia (UUM Press)

The challenges in the business world never stop escalating as today’s customer are more difficult to satisfy, company’s products are easily copied, and technology is changing rapidly. Outsourcing is becoming more popular in today’s business as companies have limited resource to become the best in every business process. However, not all outsourcing are successful. The initial intention to save costs may result in increasing of costs if outsourcing activities are not extensively planned. The intention of this monograph is simple as the writers intend to introduce a good practice of relational-oriented exchange that will lead to better outsourcing performance. It is hope to address issues surrounding customer demand and market competition which is found to affect the relational-oriented exchange and outsourcing success.

Promises of Paramaribo

BI Without the BS

Stop asking stakeholders what they want—start uncovering what they truly need. Many business intelligence (BI) projects fail—not because of bad technology, but because of poor requirements. Stakeholders often don’t know what they need, and project teams assume too much. The result? Costly delays, endless rework, and disappointing solutions. BI Without the BS offers a practical, proven framework to turn that around. Drawing from decades of experience in telecom, finance, retail, and global organizations, Eva Polini and Karina Ghozali guide readers through the real-world challenges of gathering BI requirements—clearly, confidently, and effectively. Whether you're a business analyst, data visualization specialist, project manager, or BI leader, this book will help you: Understand the foundations of business analysis and requirement engineering—then how to apply them to BI, Go beyond surface-level requests to uncover core business needs, Deliver BI assets that are adopted, trusted, and aligned with strategic goals, Build stronger relationships with stakeholders while reducing friction and rework. Through relatable actionable steps, the authors empower analysts to become proactive change agents who design solutions that genuinely support decision-making. Clear, accessible, and rich with insight, this book is your roadmap to building BI solutions that work the first time—on time and on budget. If you're ready to go beyond gathering requirements—and start driving results—this book is for you.

Sustainability Quality Practices and Models for Food and Beverages Industry (UUM Press)

Nowadays, a considerable number of organizations are practicing green management from a global perspective. Many companies have now realized that there is a need to adapt to formal environmental practices and comply with international environmental standards due to growing global environmental concerns. This book organizes the concepts, processes, requirements and challenges related to quality management practices in a pragmatic approach to trigger the interests and readership of academicians and researchers. This study critically discusses quality management practices considering quality assurance, continuous process improvement, human resources management, benchmarking, management leadership, information and analysis and service design. If there is an increase in the global demand for sustainable products, then there could be a need for continuity in the capacity of the local and multinational companies to get certified. Therefore, this book considers quality management practices and ISO quality standards. This book reports the current trends of ISO 9001 and ISO 14001 adoption in the Malaysian food and beverage industry. Pushing Malaysia towards the adoption of advanced quality practices has called for the critical analysis of quality management practices in the industries from a perspective of sustainability. Sustainability practices in manufacturing industries will both prevent internal economic and environmental damages and boost the economy by attracting international companies seeking investment related to the three bottom-line sustainability. This book also highlights the link between quality management practices and sustainability. In furtherance, quality management practices as antecedents of excellence are discussed and how excellence models in the manufacturing industry are important. This book highlights models such as European Foundation Excellence Model (EFQM) (1991), the Model of Peters and Waterman (1982), the Japanese Deming Award Model (1951), the Model of Malcolm Baldrige (1987), Leadership Excellence of Kanji, China Performance Excellence Model, and Malaysian Total Performance Excellence Model. This is good news for the future of quality professions and their alignments. Therefore, this book tightens the gap between academics and practitioners by providing solid insights into the relevant subjects and hopefully contributing to the knowledge of organizational excellence and quality managers who are leading 21st-century organizations and require excellence models for sustainability.

Hafidz Rumahan Ikhtiar Keluarga Awam Melahirkan 7 Penghafal Quran

Motivasi

Metode Penelitian Kuantitatif Kualitatif Campuran R & D

Penelitian dapat diartikan sebagai usaha untuk menemukan, mengembangkan, dan menguji kebenaran suatu pengetahuan dengan menggunakan metode ilmiah. Penelitian dalam bahasa Indonesia berasal dari kata dasar “teliti”. Jika ditambah dengan awalan “pe” dan akhiran “an”. Maka kata “teliti” akan bermakna menjadi kata kerja. Padahal sebelumnya kata “teliti” merupakan kata sifat. Kata kerja adalah kelas kata yang menyatakan suatu tindakan atau pekerjaan. Tindakan atau pekerjaan yang dijelaskan dalam kata penelitian ini adalah individu atau sekelompok orang atau lembaga yang melakukan kegiatan meneliti atau melakukan penelitian. Penelitian adalah sebuah proses kegiatan yang bertujuan untuk mengetahui sesuatu secara teliti, objektif, dan kritis dalam menemukan fakta-fakta, dengan menggunakan strategi- strategi tertentu. Keinginan untuk mengetahui sesuatu secara kritis dan teliti muncul karena adanya suatu permasalahan yang membutuhkan jawaban yang benar melalui prosedur penelitian ilmiah, sehingga akan ditemukan pengetahuan dan ilmu baru yang dianggap benar dan valid. Pengetahuan baru dan valid yang dapat diterima oleh akal sehat dan berdasarkan kenyataan atau fakta yang empirik.